HiiTRave - Privacy Policy

Effective Date: 6 June 2025

At HiiTRave SA, we are committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, transparently, and securely in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us through our website, social media platforms, or events.

 1. What Information We Collect

We may collect and process the following personal information:

• Full name
• Email address
• Contact number
• Social media handles (where relevant)
• Payment or billing information (for ticketing or merchandise sales)
• Preferences related to event participation
• Images or video content captured at events (with consent)2. How We Use Your Information

2. How We Use Your Information

We collect and use your personal information to:

• Manage event registrations and communicate event details
• Send marketing updates, newsletters, or promotions (with your consent)
• Respond to inquiries or provide customer support
• Improve our website, marketing efforts, and event experience
• Comply with legal or regulatory requirements

3. How We Store and Protect Your Data

We take reasonable, appropriate security measures to protect your personal information from loss, misuse, unauthorised access, and disclosure. Your data is stored securely and only accessible by authorised personnel.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers (such as email platforms or ticketing tools) only to the extent necessary for providing our services. All third parties are contractually bound to process your information in line with POPIA.

5. Your Rights Under POPIA

You have the right to:

• Access your personal information
• Correct or update your information
• Withdraw your consent for marketing communications
• Request the deletion of your personal data (within legal limits)
   

To exercise any of these rights, please contact us at contact-us@hiitravesa.co.za

6. Use of Cookies

Our website may use cookies to enhance user experience and track visitor behaviour for analytical purposes. You may disable cookies in your browser settings.

 7. Event Photography and Media

By attending our events, you acknowledge that photos or videos may be taken for promotional purposes. If you do not wish to appear in any media, please inform the organisers at check-in.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.